Privacy Policy

1. Introduction

Smash King Burgers ("we," "us," or "our") operates the website smashkingburgers.com and our restaurant located at 1794 University Ave W, Windsor, ON N9B 1C4. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Information You Provide:

• Name and contact information (phone number, email address)
• Delivery address for food orders
• Payment information (processed securely through Clover payment systems)
• Order history and preferences
• Communications you send to us

Information Collected Automatically:

• Device information (browser type, operating system)
• IP address and approximate location
• Website usage data (pages visited, time spent)
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your food orders
• Process payments securely
• Communicate with you about your orders
• Provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Payment Processing

We use Clover, a secure third-party payment processor, to handle all payment transactions. Your credit card information is encrypted and processed directly by Clover. We do not store your complete credit card number on our servers. Clover's privacy practices are governed by their own privacy policy.

5. Information Sharing

We may share your information with:

• Service Providers: Third parties who assist us in operating our business (payment processors, delivery services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality and cart operations
• Analytics Cookies: Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security assessments.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order information is retained for accounting and legal purposes as required by Canadian tax regulations.

9. Your Rights Under PIPEDA

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Office of the Privacy Commissioner of Canada

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: